Delete your Miva account
You can delete your Miva account at any time. This page explains how, and what happens to your data afterwards.
Option 1: Delete it yourself
Go to account settingsThis link takes you to Miva. If you are not signed in, you will be asked to sign in first, and your Account settings will open automatically once you do. You will find "Delete account" at the bottom of that page.
You can also do this directly in the Miva app or website: Settings → Account → Delete account.
Option 2: Request it by email
If you have uninstalled the app, forgotten your password, or cannot sign in for any reason, email us at:
Please include the email address your account is registered under. To protect your account, we will send a confirmation email to that address and will only proceed once you reply to confirm.
What happens when you delete your account
Your account is disabled immediately. You will no longer be able to sign in to Miva, and your content in the app and on the website becomes inaccessible right away.
Seven days after your account is disabled, we permanently delete your account and its associated data, including your profile, reading history, conversations, and saved items. This cannot be undone.
Transaction and accounting records that we are legally required to retain, such as invoices and payment records, are not covered by this deletion. We keep them for the period required by law, and they are no longer linked to your account.
If you have an active subscription, deleting your account stops all future charges and cancels the automatic renewal. You do not need to cancel it separately. Fees already paid for the current period are not refunded.