Terms of Service

Last revised: 2026-09-22

Welcome to Meeting Note (the "Service"), operated by X-UNIV. CO., LTD. ("the Company", "We", "Us", "Our"). Please read these Terms of Service ("these Terms") carefully before using the Service. By creating an account, purchasing Points, or otherwise using the Service, You agree to be bound by these Terms.

1. Definitions

• User Content means any Recording, Transcript, Meeting Document, or other material You upload, submit, or generate through the Service.

• Platform Content means the software, interface, designs, and other material We provide through the Service, excluding User Content.

• Points or Credits means the prepaid balance You purchase to pay for cloud processing jobs.

• Recording means an audio file created or imported using the Service's local recording and import features.

• Other capitalized terms have the meanings given in Our Privacy Policy, which is incorporated into these Terms by reference.

2. Changes to These Terms

We may update these Terms from time to time — for example, to reflect a new feature, a legal requirement, or a pricing change. We will post the updated Terms on this page and, for material changes, notify You by email or an in-app notice at least 30 days before the change takes effect. Continuing to use the Service after that means You accept the updated Terms; if You do not agree, please stop using the Service.

3. Eligibility and Your Account

You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to use the Service. If You create an account, You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify Us immediately if You suspect unauthorized use of your account. You can delete your Account and its associated data at any time; see Our Privacy Policy.

4. The Service

4.1 What the Service does

The Service lets You record or import audio, submit it for cloud transcription, and receive a generated Meeting Document. Recording, playback, and local file management work entirely offline and require no account. Submitting content for cloud processing is always an explicit action on your part — see Our Privacy Policy for how that processing works and which third parties are involved.

4.2 AI-generated output

Transcripts and Meeting Documents are generated by an AI model and may contain errors, omissions, or misattributed statements, particularly for unclear audio, overlapping speech, or specialized terminology. You are responsible for reviewing any Meeting Document before relying on it or sharing it with others. The Service is a drafting aid, not a certified or legally admissible record of what was said.

4.3 Recording consent is your responsibility

Laws on recording a conversation — including whether all participants must consent, and when — vary by jurisdiction. The Service does not verify or guarantee that recording any particular meeting is lawful where You are, or where the other participants are. You are solely responsible for obtaining any consent required by applicable law before recording others. You agree not to use the Service to record any person without the consent required by law in the relevant jurisdiction.

5. Your Content

5.1 You own it

You retain all rights to your User Content. Nothing in these Terms transfers ownership of your Recordings, Transcripts, or Meeting Documents to Us.

5.2 The license You grant Us

To provide the Service, You grant Us a limited, worldwide license to process your User Content solely for the purpose of (a) transcribing it, (b) generating your Meeting Document, and (c) transmitting it to the named Subprocessors described in Our Privacy Policy for those purposes. This license is strictly limited to delivering the output You requested. We do not use your User Content for training, marketing, or any purpose beyond fulfilling your request. This license ends once your processing job's underlying data is deleted, per the Retention section of Our Privacy Policy. Any further use of your Content by a named Subprocessor (for example, whether Google's Gemini API uses submitted content to improve its own models) is governed by that Subprocessor's own terms — see Our Privacy Policy for details.

5.3 Your warranties

You warrant that You have the right to submit your User Content — including any required consent from other participants in a Recording — and that doing so does not infringe any third party's rights or violate any law. You are solely responsible for your User Content and agree to indemnify Us against claims arising from it.

5.4 Personalization data and information about others

The Service may let You save information to improve your experience over time — for example, terminology corrections, or notes that help the Service recognize participants in future meetings. If any such information identifies or describes another person, You are providing Us with personal data about someone who may not themselves be a user, and the same responsibility described in Section 4.3 applies: You must have the right to share that information with Us.

6. Points, Payment, and Billing

6.1 Prepaid Points, not a subscription

The Service is billed on a prepaid Points basis. You purchase Points and spend them on processing jobs; the Service does not use a recurring subscription model.

6.2 Every job is quoted and confirmed before it runs

Before We begin any processing job, the Service shows You a quoted cost in Points. We proceed only after You approve that quote. The quoted Points are deducted from your balance when We deliver the output to You; see Section 6.5 for what happens if a job cannot be completed.

6.3 Points expiry

A welcome credit granted to a new account (60 minutes) expires 30 days after it is granted. A referral bonus credit (30 minutes per side) expires 90 days after it is granted. Points You purchase do not expire. When You spend Points, credit closer to its expiry date is deducted before Points that do not expire.

6.4 How You pay

Depending on your platform, You purchase Points through Apple's In-App Purchase, Google Play's in-app billing, or a web payment method such as ECPay. Purchases made through Apple or Google Play are also subject to that platform's own terms and refund policies. Regardless of which payment method or processor is used, the Service remains operated solely by X-UNIV. CO., LTD. We do not receive or store your full payment card details.

6.5 Refunds

If a processing job fails, any Points held for it are released back to your balance in full, automatically. If You receive a refund for a web purchase, We will adjust your Points balance accordingly and, where a Taiwan e-invoice was issued, issue the corresponding credit note (折讓). Purchases made through Apple's or Google Play's in-app purchase are subject to their own refund policies, which We cannot override.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose, including recording another person without the consent required by applicable law;

• Upload content that infringes any third party's intellectual property, privacy, or other legal rights;

• Upload malware or attempt to disrupt, overload, or gain unauthorized access to the Service;

• Reverse-engineer, decompile, or attempt to extract the source code of the Service;

• Use automated means (bots, scrapers) to access the Service without Our prior written consent;

• Create multiple accounts or otherwise abuse promotional credit or referral features to claim rewards You are not entitled to;

• Resell, rent, or sublicense access to the Service without Our prior written consent.

If You violate these Terms, We may suspend or terminate your access to the Service, remove non-compliant content, and pursue any remedy available at law.

8. Intellectual Property in the Platform

All Platform Content — the Service's software, design, interface, and branding — is owned by the Company or its licensors. Except for the limited right to use the Service as intended, these Terms grant You no rights to the Platform Content.

9. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by law, We disclaim all warranties, express or implied, including that the Service will be uninterrupted, error-free, or that any Transcript or Meeting Document will be accurate or complete. The Service may link to or rely on third-party infrastructure (see Our Privacy Policy) whose availability We do not control.

10. Limitation of Liability

To the maximum extent permitted by law, the Company and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including loss of data, lost recordings, or reliance on an inaccurate Meeting Document. Our total liability to You for any claim arising from the Service is limited to the amount You paid Us for Points in the three (3) months preceding the event giving rise to the claim, or, if You have not made a purchase, the price of the smallest Points package then available for purchase.

Nothing in this section limits liability that cannot be limited under applicable law.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your account if You violate these Terms. Because Recordings on your Device are not stored by Us, terminating your account has no effect on Recordings still on your Device — export anything you want to keep first.

If You delete your own Account, or if We terminate it because You violated these Terms, any Points remaining in your balance are forfeited and not refunded.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of China (Taiwan). Any dispute arising from these Terms shall first be addressed through good-faith negotiation; if unresolved, the parties agree that the Taiwan Taichung District Court shall have jurisdiction as the court of first instance.

13. Miscellaneous

• Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

• No waiver. Our failure to enforce a provision is not a waiver of Our right to do so later.

• Entire agreement. These Terms, together with Our Privacy Policy, constitute the entire agreement between You and Us regarding the Service.

• Language. These Terms are drafted in English, which is the controlling version. Any translation into another language is for reference only; in case of any conflict or inconsistency, the English version prevails.

14. Contact Us

If you have questions about these Terms, contact us:

• Company: X-UNIV. CO., LTD.

• Email: support@bookai.com

• Address: Sec. 2, Taiwan Blvd., Central Dist., Taichung City, Taiwan